Terms and conditions template

These terms and conditions (“Terms”) apply to Service name, including our website at Website address and any apps, software and services we offer through it (together, the “Service”).

“You” means the person or organization named as the customer when the account is created. If you accept these Terms for an organization, you confirm that you are allowed to do so.

These Terms apply once you accept them when you sign up or buy a plan. If you don’t accept them, please don’t use the Service.

You must be at least Minimum user age years old to use the Service.

You will give us accurate information when you sign up and keep it up to date.

You will keep your login details secure and make sure the users you add follow these Terms. You are responsible for activity under your account, except where it results from our own failure. We recommend turning on two-factor authentication where we offer it. Tell us right away if you think someone has accessed your account without permission.

Accounts must be created by people, not by bots or other automated methods.

You will not use the Service, or let anyone else use it, to:

If you break these rules, we may remove content, suspend your account or end these Terms under 10..

Free plans are free. We will not ask for payment details for them.

Free trial

Paid plans renew automatically for billing periods of the length shown before you buy. With your authorization, we charge your payment method in advance for each period, at the price and in the currency shown before you buy, until you cancel. If a payment fails, we will tell you and may pause your account until it is paid.

For business customers, prices exclude taxes unless we say otherwise. For consumers, prices include the taxes and charges the law requires. We show the total before you buy.

We may change our prices. A new price applies to an existing paid plan only from its next renewal, and we will tell you by email at least Price change notice before. If you don’t agree with it, you can cancel before the renewal.

Refund policy Any refund is paid to your original payment method within 14 days.

If you are a consumer and the law gives you a right to withdraw from an online purchase, for example within 14 days, you can use it by writing to Contact email, and we refund you as the law requires.

You and your licensors keep all rights in everything you upload or create in the Service (“Your Content”). We claim no ownership of it.

You give us a limited, worldwide license to host, store, copy, process, transmit and display Your Content, also through our service providers, only as needed to provide, support and secure the Service for you and to comply with the law. The license ends when Your Content is deleted under 10..

You are responsible for Your Content and confirm that you have the rights to use it in the Service. We don’t review content in advance, but we may remove content that breaks these Terms or the law.

We and our licensors own the Service, including its software, design and logos. While these Terms apply, you and your users may use the Service within the limits of your plan. These Terms don’t give you any ownership of it.

If you send us feedback or ideas, we may use them without any obligation to you.

We keep improving the Service and may add, change or remove features. If a change materially reduces what your paid plan does, or we stop offering the Service, we will tell you by email at least 30 days in advance, unless an urgent legal or security reason prevents it. You can then cancel and get back any prepaid fees for the unused period.

We process personal data as described in our privacy policy at Privacy policy address.

Where we process personal data on your behalf as a processor, the data processing agreement at Data processing agreement address applies, forms part of these Terms and prevails over them on that processing.

We protect Your Content with appropriate technical and organizational measures, including encryption in transit and regular backups. Our staff access Your Content only to help you when you ask, to fix technical problems, to keep the Service secure, or where the law requires it.

Each of us will use the other’s non-public business information only for the purposes of these Terms, protect it with reasonable care and share it only with people who need it and are bound to keep it confidential, or where the law requires.

We provide the Service with reasonable care and skill and substantially as described, but we don’t promise that it will always be available or error-free, or suitable for your specific needs.

We may need to pause the Service for maintenance or updates. We will try to do this at quiet times and give notice of planned downtime where we can.

Third-party services you choose to connect to the Service are governed by their own terms, and we are not responsible for them. We remain responsible for the service providers we use to run the Service.

We are not liable to business customers for indirect or consequential loss. This does not exclude direct loss, including reasonable costs of restoring data lost through our breach.

Our total liability arising from these Terms or the Service is limited to the fees you paid or owe us in the 12 months before the event giving rise to the claim, or Minimum liability amount if that is higher. Refunds due under these Terms or the law are payable in addition.

Nothing in these Terms limits liability for fraud, gross negligence or intentional misconduct, death or personal injury, or any other liability that cannot be limited by law.

If you use the Service as a consumer, you also have the rights that consumer law gives you, and nothing in these Terms limits them.

You can stop your paid plan from renewing at any time in the account settings or by writing to us at Contact email. You keep access until the end of the current billing period and won’t be charged again. You can also close your account at any time.

You may end these Terms at once by written notice if we seriously break them and don’t fix the problem within 30 days after you tell us. We then refund prepaid fees for the unused period.

We may suspend or end your account if you seriously or repeatedly break these Terms, if a payment is overdue, or if the law requires it. Except where there is a serious security risk or the law requires immediate action, we will first tell you why and give you at least 14 days to fix the problem. We limit any suspension to what is needed and restore access once the problem is fixed.

For 30 days after your account ends, you can export Your Content. After that, we delete it from our active systems within Data deletion period and from our backups within a further 90 days, unless the law requires us to keep it.

Clauses that by their nature should continue after the end of these Terms, such as 9. and 12., continue to apply.

We may update these Terms when the law changes, for security reasons, or when we change the Service. We will show the date of the latest version at the top.

For significant changes, we will tell you by email at least 30 days before they take effect. If you don’t agree, you can cancel before then and get back any prepaid fees for the unused period. If you keep using the Service after that date, the new Terms apply, unless the law requires your express consent.

These Terms are governed by the laws of Governing law. For business customers, the courts of Courts for disputes have exclusive jurisdiction. If you are a consumer, you keep the protection of the mandatory consumer law of the country where you live and can bring a claim in its courts.

If you have a problem with the Service, please contact us first at Contact email. Most issues can be solved quickly that way.

These Terms, the plan details you accept when you buy, and the documents these Terms refer to are the entire agreement between you and us about the Service.

If any provision is invalid or unenforceable, the rest of these Terms remains in force.

If we don’t enforce a right under these Terms right away, we can still enforce it later.

You may not transfer these Terms without our consent. We may transfer them to a company that takes over the Service, as long as your rights are not reduced.

You can reach us at Contact email or by post at the address at the top of these Terms.