Most of the surprise in a document platform invoice comes from the mechanics rather than from the headline per-seat price. They are worth understanding before you compare any two quotes, including ours.
PandaDoc pricing, plan by plan.
PandaDoc prices per user. The Free plan covers 5 documents sent and 5 e-signatures a month. Starter costs $19 and Business $49 per user per month, billed annually, and Enterprise is on request, priced per seat or per document. Starter has no CRM integrations, approval workflows, repository or AI data extraction, so Business is the realistic plan for contract work. Prices are shown in USD, on the German storefront too.
Unlimited, with a limit.
The plan copy promises unlimited documents, while the pricing FAQ describes a document limit with notifications as you approach it. Past the limit you upgrade or pay per document: $2.60 on Business Monthly, $2 on Starter Annual and $3.50 on Starter Monthly. The allowance itself is not published, so ask for it in writing.
Business has a second price list.
On Business, redlining, content locking, AI renewal alerts, notarisation, the Salesforce integration and SSO are paid options. The API is not available on Business at all; it is an optional add-on on Enterprise. If your evaluation started because contracts needed negotiating and tracking, those options are the line items that matter, not the seat.
Qualified signatures are credits.
QES costs one $5 credit per unique signer per document and needs an annual Business or Enterprise plan. A contract with three qualified signers costs $15 in credits on top of the seats.
What to ask for in writing.
Ask any vendor on your shortlist for the same three numbers: the total annual cost at your real document volume, what happens when you exceed the allowance, and what the second and third year look like after any first-year discount. Those three answers reorder most shortlists more than any feature table does.