A quality guarantee clause ensures that the goods or services provided by the seller will meet specified standards of quality, performance, or durability. If the agreed-upon quality is not met, the clause typically outlines the buyer's rights and remedies, including repair, replacement, or refund options.
Within 10 days after the completion acceptance is qualified, Party A shall pay 90% of the approved output value to Party B. Within 30 days after both parties complete the completion settlement, Party A shall pay 97% of the total approved settlement price to Party B, as well as a quality guarantee deposit of 3% (50% of the quality guarantee deposit shall be refunded within 2 years after the completion acceptance is qualified, and 50% of the quality guarantee deposit shall be refunded within 5 years after the completion acceptance is qualified, all without interest).
The Seller warrants that the goods supplied are made of superior materials and workmanship, brand new, unused, and fully comply with the quality and specifications specified in this Contract. The goods supplied (except carbon dioxide heat pump water heater) are under the condition of correct installation and normal use, and the quality guarantee period is calculated within [*****] from the date of delivery of the first batch of products of the project. Carbon dioxide heat pump water heater products in the correct installation, normal use, the quality guarantee period is calculated from the date of delivery of the product, the system warranty [*****], vulnerable parts warranty [*****], CO2 refrigerant circulation part warranty [*****].
During the quality guarantee period, the seller must provide free maintenance of the equipment caused by quality problems, including parts replacement, etc., except for human factors or non-quality problems.
Deadline for raising objections: The quality guarantee period is 60 days from the date of receipt of the goods and acceptance into the warehouse. During the quality guarantee period, if the buyer discovers any quality problems with the goods, the buyer still has the right to choose to request the seller to replace or return the goods.
If Party B fails to fully perform the obligations in this article during the quality guarantee period, it shall be deemed as breach of contract and Party A shall have the right to hold Party B liable.
After the completion of the construction period, the platform will enter into the after- sales maintenance period of the project. Party A and Party B shall negotiate and sign the project maintenance service agreement within one month before the expiration of the quality guarantee period. The annual maintenance fee shall be subject to the accumulated service amount. The specific service responsibilities and service scope shall be determined through negotiation in the agreement so that Party B can continue to provide professional services.
The quality guarantee deposit hereunder will be 3% of the total contract price and will be paid by Party A after verification upon expiration of such quality guarantee period.
(4) letter issued by Party B and does not raise objection to Party B within 7 days according to the agreement of this contract, Party A shall pay 10% of the total final price.
Quality Guarantee Letter for III Medical Innovation
Center Area A, Phase II
(7, 9, 10 #, 11 # buildings)
In order to strengthen the quality management and after-sales service for the housing in Area A, Phase II of III Medical Innovation Center, and to safeguard the legitimate rights and interests of the owners. The company makes quality guarantee and commitment for the structure, parts, components, equipment, facilities, supporting and maintenance of the premises sold in Phase II Area A (Building No.).
After Party A pays the payment for each set of equipment except the quality guarantee fund, the ownership of the set of equipment shall belong to Party A.
After the completion of the project settlement audit, 97% of the approved settlement value shall be releases within one month.3% shall be reserved as the project quality guarantee (or quality guarantee), and the warranty period shall be 2 years, and the Employer shall confirm that there is no quality problem and pay off without interest. The warranty period shall be calculated from the date when the project is completed and accepted. The payment time is within 28 days after the expiration of the warranty period, which is calculated from the date of the project completion acceptance.
If the quality guarantee for this project is determined according to the individual items of the warranty project, the parties concerned should agree on the corresponding proportion, amount and interest rate of the warranty.
We inspect the categories, specifications and qualities of our packaging materials and other consumables supplies against our standards set out in the respective supply agreements and quality guarantee agreement.
A residual of US$500,000.00 shall be hold by Buyer for One (1) year from Closing Date as quality guarantee (“Guarantee”) for possible tax liabilities, defects or required repair(s) of Assets. The balance of Purchase Price shall be paid after deduction of costs of repairment related to unidentified defects or problems with the Assets at Transfer Date.
A quality guarantee is a promise or assurance provided by a company to its customers that a product or service meets certain standard criteria or quality benchmarks. This guarantee often provides customers with recourse in the event that the product or service does not meet the stated standards, allowing for repair, replacement, or refund options. Quality guarantees foster trust between the company and the customer, indicating that the company is confident in the quality of its offerings.
When should I use a Quality Guarantee?
You should use a quality guarantee when:
Launching a New Product or Service: Introducing a quality guarantee can alleviate potential customer concerns about new offerings, demonstrating the company’s confidence in its product or service.
Promoting Customer Trust: Establishing or maintaining trust with your customer base can be achieved by offering a guarantee that reduces perceived risks associated with purchasing decisions.
Enhancing Competitive Advantage: If competitors do not offer a quality guarantee, implementing one can set your product or service apart in the market.
Dealing with High-Investment Purchases: For high-cost items, a quality guarantee can offer peace of mind to customers uncertain about the investment.
How do I write a Quality Guarantee?
To write an effective quality guarantee, consider the following steps:
Define the Scope: Clearly outline what the quality guarantee covers, including specific products or services.
Specify Terms and Conditions: Detail all the conditions under which the guarantee is valid. Include any limitations, such as time constraints or conditions for eligibility.
State Remedies Available: Explain what actions will be taken if the guarantee is not met, such as repair, replacement, or refund.
Use Clear and Simple Language: Avoid jargon and ensure the guarantee is understandable by customers.
Include Contact Information: Provide clear directions on how customers can avail themselves of the guarantee, including customer service contact information.
Example:
Our products come with a 120-day quality guarantee. If you are not completely satisfied with the performance of your product, you may return it within 120 days for a full refund or exchange. This guarantee covers defects in materials and workmanship but does not include damage caused by misuse. For assistance, please contact our customer service team at [email protected].
Which contracts typically contain a Quality Guarantee?
Quality guarantees are commonly found in the following types of contracts:
Business-to-Consumer (B2C) Sales Contracts: Retail agreements for products often include a quality guarantee to reassure consumers.
Service Agreements: Contracts for services rendered, like repairs or maintenance, may have guarantees of quality to ensure service standards.
Supply Agreements: Contracts between manufacturers and suppliers might include quality guarantees to ensure that parts or materials meet predefined quality standards.
Construction Contracts: Building projects often include quality guarantees to assure the client that the construction will meet specific safety and quality standards.
Incorporating a quality guarantee into contracts not only enhances consumer confidence but also reinforces a business’s commitment to maintaining high-quality standards consistently.
More Clauses from the Library
Dive deeper into the world of clauses and learn more about these other clauses that are used in real contracts.
A quarterly bonus clause specifies that employees are eligible to receive additional compensation based on their performance, achievements, or company profits, evaluated every three months. It aims to motivate and reward employees for their contributions within the quarter, aligning their efforts with organizational goals.
The "Quiet Enjoyment" clause ensures that a tenant or property owner can use and enjoy the premises without interference or disturbances from the landlord or any third parties claiming superior title. This clause is essential in real estate and lease agreements, providing legal protection from unwarranted interruptions that could affect the tenant's use of the property.
A real estate commission clause outlines the conditions under which a real estate agent or broker is compensated for their services in facilitating the sale, purchase, or lease of a property. This clause typically specifies the percentage of the transaction value or flat fee to be paid upon successful completion of the transaction.
5 example clauses
Analyze your contracts. Extract important clauses.
<
Try our AI contract analysis and extract important clauses and information from existing contracts.