Five questions decide most of these evaluations. Answer them before you book demos and the shortlist above collapses to two or three names.
How long you can wait for go-live.
Enterprise CLMs are rolled out as projects with a vendor or partner team, and months pass before the first contract runs through them. Mid-market tools are set up by the team that uses them, in days or weeks. Decide which of the two your contract volume and your deadline actually justify.
What the price actually includes.
Four lines separate the licence from the total: implementation services, a separate signature provider, API access and AI modules. Ask each vendor which of them are in the quote and which arrive as a second or third invoice.
Whether signing is built in.
A CLM that hands signing to an integration usually means a second vendor relationship, a second admin console and a connector between them. If your contracts need AES or QES under eIDAS, ask each vendor which levels it supports natively and which only through a partner.
Who will own the system.
A platform configured to your process needs a named administrator after go-live, often a full role. A product with fixed building blocks needs less configuration and gives you less room to bend it. Neither is wrong, but the staffing decision belongs in the business case.
When Icertis is still the right answer.
Worth saying plainly, since we sell against it. If you are a global enterprise that needs one contracting system across procurement, sales and legal, with native Salesforce and Dynamics 365 connectors, deep SAP integration, a published certification list that includes SOC 2 Type 2, TISAX and FedRAMP High, and the internal capacity to run a multi-month rollout, Icertis is built for exactly that.