How fiskaly Built a Contracting Engine for European Scale

fiskaly
Company
fiskaly
Location
Austria
Industry
Finance
Use Case
Contract Compliance and Management
Employees
> 100
Departments
Legal
Features
Dashboard, Metadata & KPIs, AI Summary

“fynk turned contracting into a single source of truth for us. You open a contract and instantly know what matters.”

Lucas F. Jamnig
Lead Counsel

fiskaly is one of Europe’s most trusted providers for digital fiscalisation, helping retailers and POS providers comply with country-specific tax and receipt regulations through cloud-based APIs. The company operates in multiple countries and grows at a speed that leaves little room for slow or manual contracting. Every market brings new languages, new clauses, and new compliance expectations.

For a company in such a growth mode, contracts are not only documents but also the foundation for revenue, customer trust, and audit readiness.

fynk entered fiskaly quietly through HR for compliant signatures. But soon, it caught the attention of the lead counsel, Lucas.

Contracts can be one hundred fifty pages long. We need the key information instantly. We do not have the luxury to read every detail,” says Lucas F. Jamnig, Lead Counsel at fiskaly. When Lucas joined, it became clear that fiskaly needed more than a signing tool. Sales was scaling its deal volume, C-level needed fast insight into commercial progress across markets, and Legal required structured data for evaluations and audits. What the company lacked was a central intelligence layer that brought all of this together.

“We needed one place where the truth lives”

As fiskaly expanded from Germany and Austria into Italy, Spain, France, and more, the existing processes felt too fragile for the next chapter. Legal, Sales, and C-level needed a single, central view of everything. The team is starting by structuring the german/austrian contracting setup in fynk, a foundation that will guide future markets too.

"For us, fynk is one single source of truth. You open a contract and immediately know what matters."

Lucas F. Jamnig
Lead Counsel, fiskaly

Legal, Sales, and C-level aligned around a simple idea: One platform, one set of templates, one set of KPIs, and a view across all countries.

image

fynk gave fiskaly a central layer that ties together signing, storage, negotiation, and reporting. The result is not only faster operations across regions, but also the kind of clean structure and visibility that makes due diligence processes far smoother.

As Lucas elaborates:

Compliance is the real driver for us; investors expect clean, accurate contracting. fynk gives us the leverage to keep everything structured and ready for evaluation.

The blueprint that’ll become a European playbook

fiskaly began in its strongest market. Germany and Austria became the test bed for a new contracting approach. Only relevant contracts were migrated. No clutter. No legacy files.

We do not want clutter in our system. Clean in means valuable out,” he says.

Key contract information wasn’t always easy to spot quickly across teams. To bring more clarity, the Legal and C-level teams defined a focused set of KPIs and tracked them directly in fynk’s customizable dashboards.

The clarity gained in Germany became the blueprint for further expansion, reinforcing a simple idea: if a process works in one market, it can be copied to the next.

A simple formula for every new market

fiskaly sticks to a clear formula for international expansion.

  • Step 1: Use the standard template
  • Step 2: Localizing the contracts
  • Step 3: Import only active contracts
  • Step 4: Activate the local dashboard in fynk for instant insights

Language remains manageable for fiskaly, the template and structure remain the same everywhere, while AI helps adjust the local version in minutes. As the company prepares to scale its contracting framework into France, Spain, and Italy, fynk will help maintain a consistent template and structure while AI adjusts the local versions in minutes.

“Thank god we don’t need manual translators like in law firm days. fynk’s AI tools will have a huge impact.”

Sales works faster with clearer steps now

For fiskaly’s Sales team, contracting used to mean digging through folder networks and circulating Word files across email threads. Now the process starts and finishes on one platform, helped not only by the tool but also by the way it was introduced.

image

Lucas approached the rollout with a strong focus on change management: sitting down with Sales leads, keeping processes simple, and bringing people along step by step.

"You need diplomatic skills. People don’t like change, you have to bring decision makers in, let them express fears, and take those fears away with an efficient tool."

Lucas F. Jamnig
Lead Counsel, fiskaly

1. Templates that sellers understand on their own

Even without using the full editor yet, fiskaly works with clearer, standardized templates. Sellers know which points are flexible and which are not, which reduces unnecessary loops with Legal.

2. AI summaries that turn long documents into quick insights

Sales sees the context immediately without asking Legal for every detail.

People do not need to read one hundred pages anymore. The essentials appear immediately,” Lucas says.

3. A comment list that works like a lightweight playbook

The Sales team uses an in-house comment list with markers to prepare the Sales for negotiations. It helps them enter conversations more informed and more confident.

Over time, fynk can support this even further with the built-in playbooks as fiskaly continues to refine its contracting workflows.

The result is a faster process with fewer escalations and fewer surprises.

Contracts as active data instead of static files

fynk gave fiskaly instant visibility into the entire contract universe across countries.

Dashboards now answer questions such as:

  • What is blocked in country X?
  • What is being negotiated in country Y?
  • How many SLAs are active?
  • What was signed last week or month?

"People tell me contracting is fun now and less scary. That is the best sign you can get."

Lucas F. Jamnig
Lead Counsel, fiskaly
image

This shift transformed contracting into a data-driven workflow, rather than a document-driven one.

Top fynk features fiskaly loved

📊  1. Custom dashboards: Clear views of contract status and key metrics that help every team understand what matters fast.

fynk user dashboard
White zoom-in icon
Grey info bubble icon

fynk user dashboard

📌 2. Flexible metadata and KPIs: fynk surfaces the clauses and metrics most important to fiskaly right on the contract front page.

Metadata search in fynk
White zoom-in icon
Grey info bubble icon

Metadata search in fynk

⚡ 3. AI summaries: Instant overviews of long agreements that help teams focus on the essentials.

AI summary in fynk
White zoom-in icon
Grey info bubble icon

AI summary in fynk

❤️ Last but not least: fynk’s Customer Success made the migration smooth and helped fiskaly move from A to B with confidence.

Tangible early outcomes for fiskaly

With fynk implemented, fiskaly already sees measurable improvements:

  • Faster expansion into new markets with standardized templates
  • Fewer hours wasted searching or explaining contract details
  • Instant insight for C-level across several countries
  • Clean and consistent data for compliance and investors
  • Structure across more than one thousand two hundred active contracts
  • Less noise for Legal and fewer escalations from Sales

What comes next

fiskaly’s next steps are focused on creating a fully connected contract lifecycle. That includes Templates, Negotiation, and Commenting.

All inside one system.

Lucas sums it up clearly: “fynk fits our needs without being over-engineered. It grows with us. And that is what matters most”

image

fiskaly now has a contracting engine designed for scale. Every new country becomes easier than the last. Every team has more clarity. And contract work finally feels simple, structured, and enjoyable.

Manage your agreements.
With AI. For humans.

Regain control over your agreements. Never miss deadlines again. And save time with our AI-powered contract management.

fynk app clause extraction screenshot